NAMA : Irwansyah
NPM : 23112824
KELAS : 4KB04
TUGAS : Bahasa Inggris Bisnis 1
NPM : 23112824
KELAS : 4KB04
TUGAS : Bahasa Inggris Bisnis 1
A.
Parts of Business Letter
· The Heading or Letterhead. Companies usually use
printed paper where heading or letterhead is specially designed at the top of
the sheet. It bears all the necessary information about the organisation’s
identity.
· Date. Date of writing. The month should be fully
spelled out and the year written with all four digits October 6, 2013. The date
is aligned with the return address. The number of the date is pronounced as an
ordinal figure, though the endings st, nd, rd, th, are often omitted in
writing. The article before the number of the day is pronounced but not
written. In the body of the letter, however, the article is written when the
name of the month is not mentioned with the day.
· Reference Line. Reference lines should be used
when the letter refers to several invoices, letters, or telephone
conversations. They eliminate the need to include such information in the
opening paragraph. Reference lines or blocks appear immediately below or two
lines below the date line, depending upon company preference. They can begin
with RE or References. If several references are listed, each may be preceded
by a number or letter identifier to facilitate ease of referral (by number or
letter) within the body of the document. In documents of multiple pages,
reference lines may appear under the date in the heading of all pages.
· The Inside Address – In a business or formal
letter you should give the address of the recipient after your own address.
Include the recipient’s name, company, address and postal code. Add job title
if appropriate. Separate the recipient’s name and title with a comma. Double
check that you have the correct spelling of the recipient ‘s name.
·
Attention Line. The attention line in a business
letter is an element whose conventions are often misunderstood or unknown when
the writer is drafting the letter. Although it is a single formality in light
of the entire document, the incorrect format can lead to confusion by the
recipient or undercut the sender’s professional appearance.
· Salutation. Salutation in a business letter is
always formal. It often begins with Dear {Persons name}. Once again, be sure to
include the persons title if you know it (such as Ms., Mrs., Mr., or Dr). If
you are unsure about the persons title then just use their first name.
7. The Subject Line (optional). Its inclusion can help the recipient in dealing successfully with the aims of your letter. Normally the subject sentence is preceded with the word Subject: or Re: Subject line may be emphasized by underlining, using bold font, or all captial letters. It is usually placed one line below the greeting but alternatively can be located directly after the “inside address,” before the “greeting.”
7. The Subject Line (optional). Its inclusion can help the recipient in dealing successfully with the aims of your letter. Normally the subject sentence is preceded with the word Subject: or Re: Subject line may be emphasized by underlining, using bold font, or all captial letters. It is usually placed one line below the greeting but alternatively can be located directly after the “inside address,” before the “greeting.”
· The Body Paragraphs. The body is where you
explain why you’re writing. It’s the main part of the business letter. Make
sure the receiver knows who you are and why you are writing but try to avoid
starting with “I”. Use a new paragraph when you wish to introduce a new idea or
element into your letter. Depending on the letter style you choose, paragraphs
may be indented. Regardless of format, skip a line between paragraphs.
·
Complementary Close. This short, polite closing
ends with a comma. It is either at the left margin or its left edge is in the
center, depending on the Business Letter Style that you use. It begins at the
same column the heading does.
· Signature and Writer’s identification. The
signature is the last part of the letter. You should sign your first and last
names. The signature line may include a second line for a title, if
appropriate. The signature should start directly above the first letter of the
signature line in the space between the close and the signature line. Use blue
or black ink.
· Enclosure. An enclosure notation reminds readers
of enclosures and appears directly under reference initials. The following are
examples of enclosure notation forms
Types of enclosures may be indicated:
Types of enclosures may be indicated:
Enclosures
1. Invoice 6234-44
2. Graph of sales activity
3. Letter of authorization
1. Invoice 6234-44
2. Graph of sales activity
3. Letter of authorization
Items “enclosed” but
separately sent should be indicated as follows:
Enclosures
1. Invoice 6234-44 Sent separately
2. Letter of authorization
3. Price list
1. Invoice 6234-44 Sent separately
2. Letter of authorization
3. Price list
·
Carbon Copy Notation. A carbon copy notation
(showing the distribution of the letter) appears two lines below the enclosure
notation and flush with the left margin:
example: CC : Mr. Setyo Aji Pamungkas
example: CC : Mr. Setyo Aji Pamungkas
B.
Format of Business Letter
·
Format Block (Block Format) : Business Letter
The block format business letter format business letter is the simplest of the three or simple business letter format to another because everything is laid out on the left side of the letter.
The block format business letter format business letter is the simplest of the three or simple business letter format to another because everything is laid out on the left side of the letter.
Return Address Line
1 1
Return Address Line 2
Return Address Line 2
Date (Month Day,
Year) 2
Mr./Mrs./Ms./Dr.
Full name of recipient. 3
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr.
Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closing
(Sincerely…), 7
Signature 8
Your Name (Printed) 9
Your Title
Your Name (Printed) 9
Your Title
Enclosures (2) 10
Typist Initials. 11
Typist Initials. 11
·
Modified Block Format: Business Letter
Modified block format on businses letter, writing address, date, closing, signature, and name is on the right note.
Return Address Line 1 1
Return Address Line 2
Modified block format on businses letter, writing address, date, closing, signature, and name is on the right note.
Return Address Line 1 1
Return Address Line 2
Date (Month Day,
Year) 2
Mr./Mrs./Ms./Dr.
Full name of recipient. 3
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr. Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closing (Sincerely…), 7
Signature 8
Your Name (Printed) 9
Your Title
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr. Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closing (Sincerely…), 7
Signature 8
Your Name (Printed) 9
Your Title
Enclosures (2) 10
Typist Initials. 11
Typist Initials. 11
·
Semi-Block (Indented) Format: Business Letter
In the semi-block (indented) business letter format, writing format is almost the same as the Modified Block format, but on the contents, paragraphnya made further inside, while the Modified Format Bock.
Return Address Line 1 1
Return Address Line 2
In the semi-block (indented) business letter format, writing format is almost the same as the Modified Block format, but on the contents, paragraphnya made further inside, while the Modified Format Bock.
Return Address Line 1 1
Return Address Line 2
Date (Month Day,
Year) 2
Mr./Mrs./Ms./Dr.
Full name of recipient. 3
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr. Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragrah 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr. Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragrah 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Closing
(Sincerely…), 7
Signature 8
Your Name (Printed) 9
Your Title
Signature 8
Your Name (Printed) 9
Your Title
Enclosures (2) 10
Typist Initials. 11
Typist Initials. 11
C.
Types of Business Letter
The
various types of business letters are used by different people to serve their
purpose of sending the message across. Let’s take look at the most common types
of business letters:
· Acknowledgement Letter : This type of letter is
written when you want to acknowledge some one for his help or support when you
were in trouble. The letter can be used to just say thanks for something you
have received from some one, which is of great help to you.
·
Apology Letter : An apology letter is written
for a failure in delivering the desired results. If the person has taken up a
task and he fails to meet the target then he apologizes and asks for an
opportunity to improve in this type of letter.
· Appreciation Letter : An appreciation letter is
written to appreciate some one’s work in the organization. This type of letter
is written by a superior to his junior. An organization can also write an
appreciation letter to other organization, thanking the client for doing
business with them.
·
Complaint Letter : A complaint letter is written
to show one that an error has occurred and that needs to be corrected as soon
as possible. The letter can be used as a document that was used for warning the
reader.
·
Inquiry Letter : The letter of inquiry is
written to inquire about a product or service. If you have ordered a product
and yet not received it then you can write a letter to inquire when you will be
receiving it.
· Order Letter : This letter is as the name
suggests is used for ordering products. This letter can be used as a legal
document to show the transaction between the customer and vendor.
·
Letter of Recommendation : This type of letter
is written to recommend a person for a job position. The letter states the
positive aspects of the applicant’s personality and how he/she would be an
asset for the organization. Letter of recommendation is even used for promoting
a person in the organization.
D.
Example of Business Letter
Irwansyah
86, Puri Bojong Lestari
Jagakarsa, 12620
86, Puri Bojong Lestari
Jagakarsa, 12620
08th November, 2015
Mr. Mikel Darwis
President, Google
Gedung Menara Palma, HR. Rasuna Said Kav. 6, Blok X-2 Kuningan
South Jakarta
Dear Mr, Mikel Darwis,
Invite a board member
Mr. Mikel Darwis
President, Google
Gedung Menara Palma, HR. Rasuna Said Kav. 6, Blok X-2 Kuningan
South Jakarta
Dear Mr, Mikel Darwis,
Invite a board member
My
name Irwansyah. I am colleger of Unviersity Gunadarma. Do you still remember
me? We have met twice before at Starbucks Coffee. I have heard from a number of
board members that you may be interested in staying on for a second term. We
would be very pleased to have you stay on for another year.
If
you decide to stay on you will need to be available for the national meeting on
5 November at Starbucks Coffee and board members who stay for two terms are
sometimes asked to take on extra duties, taking minutes or hosting social
events.
We can provide deadline for response till 1st September and you can contact me by email or our phone.
We can provide deadline for response till 1st September and you can contact me by email or our phone.
Thank
you for volunteering Ms. Tantri time this year.
Sincerely,
Irwansyah
Irwansyah
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